Privacy Policy.

01Overview

We collect only the data we need to respond to enquiries, deliver our services, and run our studio responsibly. We do not sell your personal data, and we do not share it with third parties except as described in this policy.

02Data controller

The data controller responsible for your personal data is Auren, based in Bocholt, North Rhine-Westphalia, Germany. For any privacy-related request, you can reach us at info@auren.studio.

03Information we collect

Depending on how you interact with us, we may collect the following categories of data:

• Contact details — name, email address, phone number, and company, when you submit an enquiry or engage us.
• Project information — content, files, and credentials you share so we can deliver your work.
• Usage data — aggregated, mostly anonymous information about how visitors use our website, such as pages viewed and approximate region.
• Communications — the content of emails and messages you send us.

04How we use your information

We process personal data to:

• Respond to enquiries and provide quotes or proposals.
• Deliver, manage, and support the services you commission.
• Send project updates and necessary administrative communications.
• Maintain our records and meet legal and accounting obligations.
• Understand and improve how our website performs.

05Legal bases for processing

We rely on the following legal bases under Article 6 GDPR:

• Contract — where processing is necessary to deliver a service you have requested.
• Legitimate interests — to operate, secure, and improve our studio and website, balanced against your rights.
• Consent — where you have given it, for example for non-essential analytics. You may withdraw consent at any time.
• Legal obligation — where we must retain records to comply with the law.

06Cookies & analytics

Our website uses a minimal set of cookies. Essential cookies are required for the site to function. Any non-essential analytics are loaded only with your consent and are configured to minimise the personal data collected, including IP anonymisation where available.

You can control or delete cookies through your browser settings at any time.

07Sharing & data processors

We share personal data only with trusted service providers who help us operate — such as hosting, email, and analytics providers — and only to the extent necessary. These processors act on our instructions under data processing agreements and may not use your data for their own purposes.

08Data retention

We keep personal data only as long as necessary for the purposes described, or as required to meet legal and accounting obligations. Enquiry data that does not lead to an engagement is deleted or anonymised once it is no longer needed. Project records are retained for the statutory periods applicable in Germany.

09Your rights

Under the GDPR you have the right to:

• Access the personal data we hold about you.
• Rectify inaccurate or incomplete data.
• Erase your data where there is no overriding reason to keep it.
• Restrict or object to certain processing.
• Portability — receive your data in a structured, machine-readable format.
• Withdraw consent at any time where processing is based on consent.

To exercise any of these rights, email info@auren.studio. You also have the right to lodge a complaint with your local supervisory authority.

10Data security

We apply appropriate technical and organisational measures to protect personal data against loss, misuse, and unauthorised access. While no system can be guaranteed entirely secure, we review our safeguards regularly and limit access to data on a need-to-know basis.

11International transfers

Where data is processed outside the European Economic Area, we ensure an adequate level of protection through mechanisms such as European Commission adequacy decisions or Standard Contractual Clauses.

12Contact & changes

We may update this policy as our practices or the law evolve; the current version is always published here with its effective date. For any privacy question or request, contact us at info@auren.studio.